Energy and water ombudsman

Tags: Energy Water Ombudsman

Make a complaint about your energy or water provider

The Energy & Water Ombudsman NSW (EWON) is the government approved dispute resolution scheme for New South Wales electricity and gas customers,
Making a complaint to EWON

We provide a free dispute resolution service for all NSW electricity and natural gas customers and some water customers. If someone contacts us representing an energy or water
Independent reviews

The purpose was for the reviewers to also consider, as part of their review, how EWON performed against external Australian and international expectations of services provided by leading
Resolve Energy Complaints | Energy Ombudsman

Our free and impartial service is here to help resolve disputes with Energy Suppliers, Heat Networks, Network Operators, Flexibility Service Providers, and
Energy and Water Ombudsman Victoria (EWOV) | EWOV

EWOV helps Victorian customers resolve disputes with electricity, gas and water companies. Learn about common complaints, our process, and read stories of
Help paying bills

Rebates, counselling and other resources to help you with paying energy and water bills.
EWON events

Free online information sessions on energy and water issues The Energy & Water Ombudsman NSW (EWON) can... Read more
Energy & Water Ombudsman NSW (EWON)

The Energy & Water Ombudsman NSW provides free independent dispute resolution for electricity and gas customers in New South Wales, and some water customers.
Energy and Water Ombudsman WA

Do you have a problem with your electricity, gas or water provider? The Energy and Water Ombudsman is an independent, impartial body that investigates and resolves complaints about electricity, gas and
Making a Complaint

Step 1: Contact your provider. Step 2: Contact us. More information on the How to make a complaint page. This page provides information
Customer resources

The Energy & Water Ombudsman NSW (EWON) provides free, fair and independent dispute resolution for landholders and community members who are directly impacted by renewable
What can I complain about?

You can complain to us if you have an issue with your electricity, gas or water providers, provided they are one of our members. Try to sort out the problem with your provider first.
Who we are | EWOV

Energy and Water Ombudsman (Victoria) is a company limited by guarantee. The company''s objective is to independently and efficiently resolve disputes between
EWOSA | Energy & Water Ombudsman SA

Our role is to facilitate the prompt resolution of disputes between the consumers of energy and water services and the providers of those services, by providing a free, independent, accessible, fair and
About EWON

The Energy & Water Ombudsman NSW (EWON) is the government approved dispute resolution scheme for NSW electricity and gas customers, and some water customers.
High and disputed bills

Received an unexpected high energy bill or a bill that doesn''t look right? Billing errors do sometimes happen, but it''s common for high bills to be caused by other factors such as:
Who we are

The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for people who can''t resolve a complaint
Contact us

You can contact us about any electricity or gas supplier in New South Wales and some water suppliers. You can also contact us at any time for independent advice. Our service is free and